Our Policies

Below you will find the Terms of Use for this Website and Altis Consulting’s Policies on Privacy, Information Security, Environmental Practices and Modern Slavery.


Terms of Use Privacy Policy Modern Slavery Policy

Terms of Use


Thank you for visiting our website, we greatly appreciate your interest.

A note on ownership, provision and references

This website and all content within is owned and provided by Altis Consulting Pty Ltd, a company registered in Australia with company number 081 942 609 and whose registered office is at Level 6, 219–223 Castlereagh Street, Sydney NSW 2000 Australia.

References to “Altis”, “we”, “us” and “our” are references to Altis Consulting Pty Ltd, Altis Global Limited and Altis Consulting NZ Limited and are interchanged without change in meaning throughout these Terms of Use.

The information on this website is provided free of charge and for your general information but subject to the terms and conditions set out below. These Terms of Use constitute the entire agreement between you and us and govern your use of the website and replace any prior agreement you may have with us regarding the use of this website. Please read our terms carefully as by using this website you are confirming that you understand and are consenting to our Terms of Use for this website.

Trademark and Rights notice
The Altis wordmark is a Trademark of Altis.

Trade names, trademarks, logos and servicemarks displayed on this website are the property of their respective owners. This website contains images, artworks, copy and trademarks which belong to other organisations. These are usually displayed in this site for the purpose of showing the sort of work we do. They may be viewed but we do not give permission for any such materials or trademarks to be copied. You as the user must be careful and if in doubt you should contact us to request clarification and permission.

Copyright notice

All content is the copyright © 2016 of Altis. The copyright and all other intellectual property rights in this website are owned by or licensed to Altis, unless specified explicitly to the contrary.

All content is fully protected by the copyright laws of Australia, international copyright treaties and all other applicable copyright and intellectual property laws.

Consent for copying and downloading is given only:

  • for the downloading of any part of our website for the sole purpose of discussion and learning, and
  • for all other non commercial purposes which are not intended to and will not forseeably damage the business, goodwill and reputation of Altis, its directors and employees.

Copying and downloading of material for any other purpose is not permitted and is unlawful. Copying the design of objects and producing images of them or objects from such designs is also not permitted and is unlawful. Altis asserts and reserves (save as set out above) its copyright and design right, its moral rights and the moral rights of its staff, its community design rights and all its rights in law of whatever type and anywhere in the world to protect its Intellectual Property, Goodwill and Reputation.


By accessing, browsing or otherwise using this website you agree to the Terms of Use set out on this page of the website. These Terms of Use may be amended by us from time to time without notice to you – we recommend you check this page regularly to ensure your are fully up to date with them.

Your continued use of the website following any changes to the Terms of Use indicates that you accept any changes. If you do not agree to be bound by these Terms of Use then you should not access or view this website.

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access, browse and use our website and the content only:

  • for your own personal and non-commercial use and otherwise
  • to the extent necessary for our clients and potential clients to receive and/or evaluate services offered by us.

We may revoke your right to use this website at any time at our sole discretion.

You may not at any time access, copy, download, rip, distribute, modify, republish, broadcast, embed into any other Website, communicate to the public or otherwise use, deal with or exploit any part of the website or content without our prior written consent. Use of any tools, technologies and/or other measures to copy without permission content and make it available on a streamed basis or other format which seeks to circumvent digital rights management measures designed to protect content is expressly prohibited.


You must use the website and content only for lawful purposes and in a way which does not infringe the rights of anyone else or restrict or inhibit anyone else’s use and enjoyment of the website and content. You agree that you will not remove or modify any copyright, other proprietary notices or trademarks which appear on the website or in the content.

Prohibited behaviour includes but is not limited to transmitting obscene or offensive content or other information prohibited by your local laws and regulations or laws of other jurisdictions and disrupting the normal flow of dialogue within the website. You agree to indemnify and hold harmless Altis against all losses, claims or damages (including legal fees) arising directly or indirectly from your illegal, improper use or unauthorised use of the website or any content.

Altis applies a range of security controls to protect its website from unauthorised access. However, users should be aware that the World Wide Web is an insecure public network that gives rise to a potential risk that a user’s transactions are being viewed, intercepted or modified by third parties or that files which the user downloads may contain computer viruses, disabling codes, worms or other devices or defects.

Altis accepts no liability for any interference with or damage to a user’s computer system, software or data occurring in connection with or relating to this web site or its use. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is downloaded from this site is free of viruses or other contamination that may interfere with or damage the user’s computer system, software or data.

Disclaimer and Limitation of liability

This website may include technical inaccuracies or typographical errors and all of the information on this website is provided “as is”, without warranty of any kind, either expressed or implied, including, but not limited to any implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. In no event will Altis or any third party licensors, shareholders, employees, directors or agents be liable to you or any other person (whether directly or indirectly) for any special, indirect, incidental, exemplary, or consequential damages, including but not limited to, lost revenues or lost profits, business interruption, loss of programs or data, whether incurred by you or a third party, which may result from your use of this website (or inability to use this website) or any other linked website, even if we are advised of the possibility of such damages. Information on this website and any products or services to which this website refers may be changed at any time without prior notice.

Applicable Law

By accessing this website, you and Altis are agreed that the statutes and laws of Australia (without regard to its conflict of laws principles) apply to all matters relating to the use of this website. If you choose to access this website from another location you are doing so on your own initiative and you are responsible for compliance with the laws of your jurisdiction and you agree that you will not access or use the information on this website in violation of such laws.

Links and notification of risk

By virtue of hypertext or other computer links you may be able to access other website pages on the internet which are not part of this website’s content. Altis is not responsible for nor assumes any liability for the contents of other websites which are linked to this website. Altis will have no liability in respect of material linked to its website which may be misleading, inaccurate, defamatory, threatening or obscene or otherwise not in accordance with applicable regulations as may be from time to time in force. The provision by Altis of a link to another website does not constitute authorisation by Altis to you to access materials held at that location, nor is it evidence of any endorsement by Altis of the material held there.

You acknowledge and agree that you access such third party websites, services, products or content at your own risk and are wholly responsible for making your own independent judgment regarding your use or interaction with the same. We recommend you read the privacy and terms of use policies of each third party’s website that you access.

For your own personal, non-commercial purposes, you may establish a link to our website or any of the content, provided that in doing so you do not damage or take advantage of our reputation or act illegally. In linking to our website you must not imply that there is any association, approval or endorsement on the part of Altis where none exists.

The website must not be framed on any other site. Altis reserves the right to withdraw linking permission without notice.


When processing a financial transaction on our site (such as the purchase of a training course), we request your credit card details only to finalise/approve such a transaction. We do not store credit card details nor do we share financial details with any 3rd parties.

Refunds and cancellations

Cancellations received more than 15 (fifteen) days before the course start date will receive a full refund. This refund will be processed by the same method as the payment. Notification of the refund will be provided by email.

Cancellations received 15 (fifteen) or less days before the course start date will not be entitled to any refund. The registered person may substitute another person in their place at any time prior to the course by emailing training@altis.com.au. Notification of such change will be provided by email.

Customer Service:

If you have any questions regarding our Terms of Use, please email us at:

or contact your local office:

Level 6
219-223 Castlereagh St
Sydney NSW 2000
Tel: +61 2 9211 1522

New Zealand:
Level 6
152 Quay St
Auckland NZ 1010
Tel: +61 9 369 1910

1 London Bridge St
London UK SE1 9GF
Tel: +44 7704 957 438


View a PDF of this policy

Privacy Policy


Wherever possible, Altis Consulting Pty Ltd (Altis) determines how it collects, holds, uses and discloses personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1998. If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. You can read our EEA privacy policy here.

Your privacy matters to us. This privacy statement sets out the basis on which we may use and process the information that you freely provide to us and consent for us to use. By using this website, you agree to this privacy statement. If you do not agree with this privacy statement, please do not use our website. We may change or modify this privacy statement at any time and without notice. Please check this page periodically to access our most up to date privacy statement.

Links to other websites:

Our website may, from time to time, contain links to other websites. If you follow a link to any of these websites, please note that we do not log visitors’ clicks from our website to them. Also, these websites have their own privacy statement, terms and conditions and we do not accept any responsibility or liability for these websites or the information you provide to them.

Information gathering:

We only collect information where you make it available to us, you may do this by allowing us to place cookies on your browser or hard drive, by accessing server logs or when you contact us through the information available on our website.

Cookies and web tracking tools:

Our website uses cookies to understand how you use our website so that we can enhance your experience. A cookie is a small text file of letters and numbers that we store on your browser or the hard drive of your computer, if you agree. Cookies contain information that is transferred to your computer’s hard drive. We do not receive any personally identifiable information about you from the cookies that we use. We use analytical/performance cookies which allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Most browsers automatically accept cookies from websites. If you go into your browser settings you can choose to refuse all or some cookies. However, if you set your browser settings to block all cookies you may not be able to access some or any areas of our website.

Server logs:

When you visit our website we use server logs to capture certain non-personally identifying data for statistical purposes, such as the time and date of a visit, the browser and operating system being used, the IP address or domain name of the user’s ISP, and the web URL a user linked from. This information is used in the aggregate to help us plan system enhancements when necessary and to provide content which is compatible with our visitors’ web browsing systems.

Emails from you to us:

When you email us through the Contact Us page on our website we may keep a record of that correspondence, your e-mail address, and/or any other data submitted by means of such a message.


When you subscribe to our services using the subscribe form on the website, we capture personal information including your name and email address. We use this information solely in distributing content from us which is directly related to our business and which we believe you will find of interest.


When processing a financial transaction on our site (such as the purchase of a training course), we request your credit card details only to finalise/approve such a transaction.

We do not store credit card details nor do we share financial details with any 3rd parties.

Disclosure of information:

We hold the information you provide to us securely and in confidence. We will only disclose information to unrelated third parties without your consent if we are under a duty to disclose or share such information in order to comply with any legal obligation, or on the request of a legal or regulatory authority or in order to enforce or apply our Terms and Conditions.

We do not sell or otherwise distribute or share any of your personal information, unless directed under a Duty of Disclosure requirement.

Your rights:

You have the right to access information held about you and you are free to exercise this right at any time. Any access request may be subject to a nominal fee to meet our costs in providing you with details of the information we hold about you.

Customer Service:

If you have any questions regarding our Terms of Use, please email us at:

or contact your local office:

Level 6, 219-223 Castlereagh Street,
Sydney NSW 2000
Tel: +61 2 9211 1522

New Zealand:
Level 6, 152 Quay Street
Auckland 1010 NZ
Tel: +61 9 369 1910

1 London Bridge St
United Kingdom SE1 9GF
Tel: +44 7704 957 438


View a PDF of this policy

Modern Slavery Policy


This policy applies to all persons working for Altis Consulting or on our behalf in any capacity, including employees at all levels, contractors, volunteers and third-party representatives. Altis Consulting may amend this policy it at any time.


Modern Slavery Act 2018 being the Commonwealth legislation (the Act) enacted by the Parliament of Australia (and may be amended from time to time).

Modern slavery for the purposes of this policy is defined as including eight types of serious exploitation and outlined in Section 3.

Risks of modern slavery practices means the potential for Altis Consulting to cause, contribute to, or be directly linked to modern slavery through its supply chains and operations.

Suppliers is defined as any organisation or person who provides us with goods or services, including their subcontractors, agents, related entities and consultants.

Supply chains is defined as the products and services (including labour) that contribute to Altis Consulting own products and services. This includes products and services sourced in Australia or overseas and extends beyond direct suppliers.

What is Modern Slavery?

Modern slavery is defined by the Modern Slavery Act (2018) AU and the Modern Slavery Act (2015) UK which include many types of exploitation and can be understood as:

  • trafficking in persons, which is the recruitment, harbouring and movement of a person for the purposes of exploitation through modern slavery. Exploitation also includes the prostitution of others or other forms of sexual exploitation, forced labour or services, slavery or practices similar to slavery, servitude or the removal of organs;
  • slavery, which is where the offender exercises powers of ownership over the victim;
  • servitude which is where the victim’s personal freedom is significantly restricted, and they are not free to stop working or leave their place of work;
  • forced labour, which is where the victim is either not free to stop working or not free to leave their place of work;
  • forced marriage, which is where coercion, threats or deception are used to make a victim marry or where the victim does not understand or is incapable of understanding the nature and effect of the marriage ceremony;
  • debt bondage, which is where the victim’s services are pledged as security for a debt and the debt is manifestly excessive or the victim’s services are not applied to liquidate the debt, or the length and nature of the services are not limited and defined;
  • the worst forms of child labour, which involves situations where children are exploited through slavery or similar practices, including for sexual exploitation; or engaged in hazardous work which may harm their health or safety, or used to produce or traffic drugs; and
  • deceptive recruiting for labour or services which is where the victim is deceived about whether they will be exploited through a type of modern slavery.

It can also extend to:

  • entering a commercial transaction involving a slave;
  • exercising control or direction over, or providing finance for, any commercial transaction involving a slave or act of slave trading;
  • conducting a business involving servitude or forced labour (including exercising control over the business or providing finance to it);
  • Approach to limiting the risk of modern slavery practices

Altis Consulting will work proactively to reduce modern slavery within our supply chains and operations and we expect all organisations we engage with to do the same.

Response to Modern Slavery

Altis Consulting does not use or condone, child or forced labour in any of its operations or premises and works to ensure these practices are not present in its workforce or supply chain.

We do not tolerate any form of unacceptable treatment of workers, including but not limited to the exploitation of children, physical punishment or abuse. Altis Consulting abides by all laws and regulations regarding pay practices and the classification of employment according to job level and status.

Where Altis is made aware of modern slavery practices in its own business or within its supply chain, Altis will investigate all claims and if valid, resolve the issue in line with the values expressed in this policy.

Altis Consulting provides training with the aim of educating all employees and contractors on signs that could indicate modern slavery, due diligence practices for engaging suppliers, auditing existing suppliers and what action an employee or contractor can take if they have a concern in relation to modern slavery.

Risk assessments are conducted to determine which parts of the business and supply chains are most at risk from modern slavery to ensure focus on those areas.

This policy will be used to underpin and inform any statement on modern slavery that Altis is required to produce because of legislative requirements in any country in which Altis Consulting operates.

Supply Chain

We expect all existing and new suppliers to comply with the principles set out in our Modern Slavery statement and policy. Fundamental to this document is an expectation that all Suppliers operate in full compliance with the laws and regulations in the jurisdiction where the goods are sourced, procured or services are performed.

Suppliers must use best endeavours to ensure that there is no modern slavery in their supply chains and operations. In the event, suppliers identify any occurrence of, or material risk of modern slavery in their supply chains or operations they are to take practical and effective steps to address that occurrence or risk. Suppliers must notify Altis Consulting as soon as practicable of any occurrence of, or material risk of modern slavery they have identified and notify relevant authorities where appropriate.

Our commitment within the supply chain:

Altis expects its suppliers to have similar values to the company in relation to modern slavery.

Altis engages with suppliers to promote and support anti-slavery practices throughout the company’s supply chain.

Altis is committed to introducing anti-slavery obligations in all supplier contracts.

Communications, Engagement and Training

Altis Consulting team members will be provided communications and training opportunities to enhance their understanding of the causes and humanitarian impact of modern slavery, this policy and our approach to limiting the risk of modern slavery within our supply chains and operations.

Altis Consulting team members who initiate and/or periodically review relationships with third parties are provided with training to apply the central and whole of organisation due diligence tool and processes.

Training on this policy, and on the risk our business faces from modern slavery in its supply chains, will be provided as necessary. Our zero-tolerance approach to modern slavery must be communicated to all suppliers, contractors, and business partners at the outset of our business relationship with them and reinforced as appropriate thereafter.

Compliance with this Policy

You must ensure that you read, understand, and comply with this policy. The prevention, detection and reporting of modern slavery in any part of our business or supply chains is the responsibility of all those working for us or under our control.

You are required to avoid any activity that might lead to, or suggest, a breach of this policy. You must notify your manager as soon as possible if you believe or suspect that a conflict with this policy has occurred or may occur in the future.

You are encouraged to raise concerns about any issue or suspicion of modern slavery in any parts of our business or supply chains of any supplier tier at the earliest possible stage. If you believe or suspect a breach of this policy has occurred or that it may occur, you must notify your manager.

If you are unsure about whether an act, the treatment of workers more generally, or their working conditions within any tier of our supply chains constitutes any of the various forms of modern slavery, raise it with your manager.

We aim to encourage openness and will support anyone who raises genuine concerns in good faith under this policy, even if they turn out to be mistaken. Altis is committed to ensuring no one suffers any detrimental treatment as a result of reporting in good faith their suspicion that modern slavery of whatever form is or may be taking place in any part of our own business or in any of our supply chains.

Breaches/Non-Compliance of This Policy

Any breach of this policy will be taken seriously and dealt with on a case by case basis.

A breach of this policy by an employee may lead to disciplinary action being taken in accordance Altis Consulting’s disciplinary policy. Serious breaches may be regarded as gross misconduct and may lead to immediate dismissal further to the disciplinary procedure.

A breach of this policy by a supplier will also be dealt with on a case by case basis.

Responding to concerns of modern slavery practices

The often-hidden nature of modern slavery practices means it can be difficult to identify and can be difficult for people to report. It is important to respond in a way that is safe, ethical and respects the dignity and rights of the person at risk or affected by modern slavery practices.

There are a range of supports available for when an Altis team member becomes aware that someone is at risk of or affected by modern slavery practices, regardless of if this occurs within Altis Consulting supply chains and operations or in the broader community.

In Australia, the Australian Federal Police is responsible for investigating suspected cases of modern slavery and can be contacted on 131 237 to discuss or report a suspected case. Contact can be made anonymously.

In an emergency and if someone is in immediate danger, please call Triple Zero (000) for police assistance.


View a PDF of this policy

View a PDF of our
Modern Slavery Statement


As part of our modern slavery policy, all third party suppliers, must fill out this questionnaire before commencing work with/for us.