Managed Services

There’s still risk involved even after the successful delivery of your information management solution, particularly for mid-size businesses that have a smaller pool of internal resources. Every time an IT person leaves, you lose an element of your intellectual property and end up with a situation where there’s limited knowledge of your environment.

Some organisations also find their limited resources are stretched to provide the bare minimum in regards to delivery, functionality and enhancements to the environment, which leads to significant degradation to the solution over time.

Altis can reduce your ongoing risk by providing managed services that cover the specialist resources needed to maintain and upgrade your information management solution. That includes being responsible for managing your intellectual property through system documentation and knowledge transfer as required.

Given our broader skills and experience, we’re also able to provide greater innovation around data, how to present the information and any new opportunities on how to use it.

We provide both offsite and onsite managed services for those organisations that would prefer to outsource this component. Recent examples include Independent Liquor and the Cancer Council NSW.