BI User Experience Health Check

The term BI User Experience defines how users access, interact and present business data. A user’s satisfaction with a Business Intelligence (BI) solution can be heavily influenced by its usability, ease of access and effectiveness in supporting analysis and decision making.

An Altis BI User Experience Health Check provides an independent review of your BI solution from a user’s point of view, and identifies strengths, weaknesses and areas of improvement to align with your business objectives and industry best practices.

Benefits of a BI User Experience Health Check

• Identifies problems and risks with the current solution

• Provides an independent review against industry best practices

• Defines a common ground for discussion, measurement and improvement

• Educates both data users and consumers on data visualisation techniques to facilitate decision making

Data Visualisation Best Practice

The aim of data visualisation best practice is to improve the communication of data and metrics through simple, consistent and concise presentation.

The following example demonstrates how simple changes can have a high impact on improving the user experience. The pie chart shows a breakdown of asset holdings by industry sector.

With some minor changes, such as sorting the results, removing colours and aligning the data labels with the metrics, a more powerful message can be conveyed.

Source: Perceptual Edge (Stephen Few), Design by Example

Our Proven Approach

Altis’ iterative approach to discovery, review and analysis ensures users are actively involved and engaged in all stages.

• Education: We work with you to educate your team on industry best practice in data visualization, and demonstrate how the right presentation can enhance your reports, dashboards and analysis.

• Discovery and Review: Identify gaps and assess areas for improvement, as well as highlight where expectations are being met or exceeded.

• Prototype: This stage can provide a valuable platform for exploring design alternatives and facilitates immediate user feedback via direct comparison of ‘before and after’ scenarios.

• Final Report and Presentation: We present detailed recommendations, and deliver a practical, and realistic roadmap to make the most of your BI investment.